SHIPPING POLICY

 How much are the delivery charges?

Pookiekids.com provides free delivery on all items if your total order amount is more than Rs. 999/-. Otherwise ₹. 100/- is charged towards shipping charges if order value is less than Rs. 999.

What is the estimated delivery time?

If the item is in stock, it will be delivered in 2-3 days from the order date. While most items are delivered in 2-3 days, there are a few items which may be delivered in 5-7 days.

How will the delivery be done?

We send all packages via reputed couriers such as Blue Dart, First Flight, etc.

Note - An unboxing video will be mandatory when you receive the package. This video will be essential in case you need to raise any disputes related to loss, damage, or mismatch of the product.

What about warranty and hidden costs (sales tax, etc.)?

There are no extra taxes or hidden costs. The price mentioned on the website is the final product price including taxes. What you see is what you pay! Our prices include applicable Goods & Services Tax (GST) wherever applicable.

How do I track my shipment?

Pookiekids.com uses only reputed couriers. We notify our customers via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will have the couriers’ tracking number and the link for tracking.

What pincodes do you ship to?

Pookiekids.com ships to almost all pincodes in India with the Cash on Delivery option. For availability in your region try your pincode on any of the product page.

Is there an option for Express Delivery?

Pookiekids.com has an option of Express Delivery for Delhi NCR residents only.
If an order is placed before 3 pm, it can be dispatched and delivered the same day before 9 pm within Delhi.
If an order is placed after 3 pm, it can be dispatched and delivered within 24 hrs in Delhi.

- Express Shipping service is Chargeable between Rs. 120 to Rs. 250 depending on delivery area.
- Express Shipping can only be done on weekdays from Monday to Saturday. Express orders received on Sunday will be delivered on Monday.

You can avail this service while selecting the Shipping Method at the Checkout Page.

International Shipping

As the recipient, you are legally liable for all import duties, customs and local sales tax levied by the country you are in. Please ensure payment of import duties in order to release your order from your respective country’s customs on arrival.